The parcel that was supposed to arrive on last Sat didnt came!!~ So, have to sms 8 customers to tell them not to come for the meet up..
This morning, checked the parcel status again.
1.
EI514679799JP
JAPAN
SINGAPORE
Failed Delivery
01/12/2008 05:48
HUH??? Did the postman deliver at 05.48???
I called Singpost and asked the staff where is the parcel coz no one saw the postman this morning (assuming it was delivered before 12pm). So, it is impossible my father missed the postman coz he is at home every day! How could the postman simply keyed "Failed Delivery?"
After informed the tele-staff the item no., she replied "Sorry m'am, we cannot attend to your call right now coz we have a high volume of phone calls now. So, we can only take down your enquire and we will reply you shortly."
*blood boils* HUH? What has your high volume of phone calls got to do with me?? I demanded no, i say the postman must be still around my area, so they can ask their Courier dept to contact the postman and have him call me. She said "M'am, but i am not in direct contact with the Postman."
Me: Yes, i know. Your Courier dept can do it right? They know which area the postman is right now right? They can ask the postman to redeliver by today right?
She: Ok, i will pass your message to my Courier dept and have them contact you.
Me: The worst thing is, the Postman didnt even leave a "failed delivery" note. I suspect he didnt come at all!
She: Maybe he will come back before 6pm?
Me: That is maybe. If i didnt hear anything by 3pm today, i will call you again.
She: Ok, sure.
Wah,,1st time i encountered such a lembek service!!
Imagine they took down all the enquiries from customers,,when will they finish answering all these enquiries??? They should feedback to their supervisor and have them hire more staffs!
Now is almost peak period..wonder what will happen if they didnt increase the number of staffs to handle customer's enquires.
Sooooooooooo lembek!!! Our Singpost service is very slack lately!~ Or everyone there is already Holiday mood? Or Moody coz no pay increament??
Dear Yeqi, your blog is really long time no update,,lolz XD
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2 comments:
LOL. Yarh. my ameba more up to date. LOL.
aiya singapore service always like that one waht. even in restaurants ask them for water wait sooo long then get. if never remind, they wont even give. i think they forget...*0*
for me like expected service and pay so much GOOD SERVICE TAX for nothing sia.
http://www.talkingcock.com/
this website damnnnn funny.
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